Serial Number

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Each robot control can be identified by it's serial number. This helps in support cases since it enables us to look up when the control was build and how it was configured on delivery.

Where to find the Serial Number

Example of a Serial Number at a robot control cabinet

The Serial Number is printed on a sticker that can be found on

  • At the outside of the robot control cabinet, near the fan or power switch
  • At the side of a motor electronics module if the robot control was delivered without cabinet
  • At the base of a robot with integrated electronics or without cabinet (CPR Mover, igus robolink DCi)
  • On the QA/QS sheet included on delivery

There may be more stickers with serial numbers in the cabinet or at the robot. The correct sticker says "Commonplace Robotics GmbH" and the Serial Number is 7 or 8 digits similar to "2220 123" or "2220 1234".