Troubleshooting Identification

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FAQ - Standard Problems during Setup

1. Joints do not move at all:
   1. Release E-Stop,
   2. Reset and Enable,
   3. Check Power Supply,
2. A5 moves fast and does not stop
   1. Reverse Encoder Direction
3. False motion directions
   1. Load Correct Project
4. Strange XYZ coordinates
   1. Load Correct Project
   2. Define Zero Positions

1. Joint is moveable by hand with no electrical power applied
   1. Loose Clutch
   2. Replace Gear

1. Position lag "LAG" error
   1. Reset and Enable
   2. Broken Connections
   3. Reverse Encoder Direction
   4. Check Motor Bridge

1. Encoder "ENC" error
   1. Reset and Enable
   2. Broken Connections
   3. [[Troubleshooting_Recovery#Reverse_Encoder_Direction|Reverse ## Check Motor Bridge

FAQ - Standard Cases during Operation

1. Strong breaking noise when a joint accelerates, joint stops with error "LAG" or "ENC"

1. Motor is too hot (> 80 Deg. C)

1. Squeaking sound when the joint moves

Mechanics / Cables

1. Motor does not turn

1. Motor starts to turn, gets faster and does not stop

1. Joint does not move continually

1. Referencing does not terminate

1. Referencing inconsistent

Electronics

1. Error "Module Dead"

Wrong CAN ID

1. No LED on the module is on

Check Power Supply

1. Display shows jitter

Wrong CAN ID

Configuration

1. Robot does not move in a straight line

1. Second DIO not working

Wrong CAN ID