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mark button at the bottom right corner of the 3D view, then click "Contact Support". If you are troubleshooting a custom program in CPRog, please attach the

save it to your computer or click "Contact support" to create the archive and attach it to an E-Mail to our support team. A dialog will ask whether you want

needs to be disassembled to access the micro SD card. Please contact igus support on how to do this. Slim module with two Ethernet ports - these need additional

contact via phone, we will proceed together. Download TeamViewer Quick Support Module Please get in contact via phone, we will proceed together.

This page provides information and first steps support on the igus Rebel joint modules. Documentation for the ReBeL robot arms: EN: UserGuide_iRC_Rebel

This page shows an example program for the CPRog software v980-10-XXX In this video we demonstrate the programming and control of a robolink DCi robot

(LOWV): Check whether the emergency stop is pressed. If your robot has a support module or is a robolink DCi make sure the motor power bridge ("Ext. Relay"

This troubleshooting assistant works in two steps: Based on your observations we try to find possible reasons for the problem For each problem you are

Back to Troubleshooting... Can not connect to robot: Troubleshooting Connection Issues Joints do not move at all: Release E-Stop, Reset and Enable, Check

zu erstellen und auf Ihrem Computer zu speichern, oder klicken Sie auf "Support kontaktieren", um das Archiv zu erstellen und es an eine E-Mail an unser

Back to Troubleshooting... To connect via ethernet to the embedded computer the IP adress of the PC has to be set to e.g. 192.168.3.1. Follow according

be swapped or the configuration might be incorrect. Please contact our support (see last section). All axes failing is a symptom of missing motor power

virtual an the real robot does not match Fix a display with graphics errors Support Routes Software Updates Download the up-to-date version of the programming

issues check the firmware parameters before considering an update or contact support. The update will take roughly 3-4 minutes per axis but you can select which

terms we use in our support and links to further articles explaining how to update your robot system. If you were asked by our support to do a firmware update

Each robot control can be identified by it's serial number. This helps in support cases since it enables us to look up when the control was build and how

parameters, change states or start actions. The embedded robot control TinyCtrl supports Modbus TCP. This article gives a short overview of the features, a more

The circular motion command can be used to define curved paths. It is supported from CPRog/iRC and TinyCtrl V13. This article gives a short introduction

Interfaces" -> "Apps" -> "Install" and select the ZIP package. Note that apps may support being installed to both embedded control and simulation on PC or only one

iRC-Windows-Software only: Installer_iRC_V14-002-5.exe This software version does not support Mover robots or mobile Platforms. Use CPRog V13 instead. Apps: Available

Robotics robotics control /--> <!-- Target Robot: igus robolink /--> <!-- support@cpr-robots.com /--> <AmpParameter> <Configuration ModuleType="RailStepperV02"

The CPRog/iRC Software supports one reference switch per axis, which allows precise and reproducible referencing. When you switch on the robot for the

The robot control supports object recognition and video cameras. Object recognition cameras are used to detect object types and positions relative to the

E-Stop connector on the Support module Connect/check that the closed loop connector is plugged into the Ext-Relay connector on the Support module Connect/check

iRC-Windows-Software: Installer_iRC_V14-002-5.exe This software version does not support Mover robots or mobile Platforms. Use CPRog V13 instead. Apps: Available

control based on TinyCtrl and CPRog/iRC. The following operating modes are supported for motor modules: Interpolated Position Mode Cyclic Synchronous Position

https://github.com/CommonplaceRobotics/iRC_ROS This repository aims to bring ROS2 support to igus robots. The main focus and is the igus ReBeL in the 6 DOF version

Motors do not move Check the emergency stop state. The red LED on the support module most not be on. The LED indicates emergency stop Deactivate (=release)

TinyCtrl offer the following interfaces: Move-To commands via CRI (positions, supported with V12 and newer) Robot program definition via CRI (more flexible alternative

further concerns please get in contact by mail or phone: Service and support: support(at)cpr-robots.com Everything else: info(at)cpr-robots.com Phone: +49

end. If there is an error message repeat this step or get in contact with support Make a cold restart of the control by disconnecting it from the power supply

[Bedienungsanleitung CPRog V13-AMR] In case of questions please contact CPR-Support!

for pin connections. Connect the PCAN-USB adapter to the CAN plug in the support module of the control Power up the control. Now the green light of the motor

current Current limit exceeded 0x80 DRV / GEN Driver / general error Contact support 0x100 BUS Bus dead CAN bus issue, no responses received; check CAN bus wiring

from the robot and contact support. This error should never occur, please load the log files from the robot and contact support. The center singularity occurs

admin permissions to use iRC/CPRog. If something goes wrong contact our support and send us the log file "logMessages.log" of the updater. You find it in

Select independent. - At the time of writing only independent axes are supported. "Dependent" means that the robot is connected to the external axis and

right stick vertical axis can be one of the following IDs, so set all to support most gamepads --> <Analog Num="3" Bias="-1"> <Jog Alternative="False" Joint="2"

version of CPRog/iRC or TinyCtrl does not support the SetVariable CRI commands. This interface is supported in CPRog/iRC V902-11-007 and TinyCtrl V980-11-085

should state "Product 0x42 FW 0x05 0x03" or newer. Older modules do not support Zero Torque mode and need to be replaced or sent in for an update. CPRog/iRC

phyboard-wega-am335x-1 according to https://www.phytec.de/software/board-support-packages/yocto-buildsystem/bsp-seite/?bsp=BSP-Yocto-AM335x-PD17.2.2 wget

restarting the robot control or update to the most recent version. Contact support if this issue persists. Could ping the address but not connect via CRI or

should check whether the licensed feature is supported by your version of the robot control. The earliest supported version is mentioned in the corresponding

values, some parameters combine registers for more precision. Modbus is supported by most or all PLCs, libraries for PC applications are available. The following

channel to open and a rising edge on another to close. This currently is not supported by the tool configuration. Set the channels in INTERFACE to invalid values

approach for moving the robot to a target position. Queueing positions is not supported; if you send another position while the robot is still moving it will stop

mechanics and electronics Limitations: High speed applications are not supported, joint speed is limited to 45 to 60 °/s The application has to conform

at the current position by an absolute encoder - e.g. Rebel joints, not supported by stepper modules. The following sections explain how to configure these